Hello Alacrity!
It would seem with the influx of new users, there's a bit of confusion as to how things work around here. One of the main issues we've been seeing lately is "hacking" (others accessing your account without permission) and/or allowing other users getting on to your accounts. There are some simple, easy ways to stop this from happening!
First off, never give your account information to anyone else.
If you don't log in after midnight rollover, your dogs will
not age, so there is no reason for anyone to "account sit" or "dog sit" for you. Yes, you may not be able to use your training sessions for those days, but that is the nature of the game, and is a small price compared to losing your account entirely!
Secondly, always remember to log out if anyone but you will use the computer you are on. Be it a significant other, a cousin, sister, or best friend visiting your house, remember to keep yourself logged off! You will be held responsible for anything they do on your account!
Third, if you are part of a shared IP connection (school, or another member of the household would access Alacrity either on their own or through your history) never let your computer save your login info! Even if you log out, anyone can get in if they have access to your computer! If you can't remember your login info, you can write it down somewhere no one else can find it (in a book you keep by your desk, text message it to yourself, email it to yourself) - but don't label it as "alacrity login info" or anything. Just a random name and random word/letters/numbers will do. So long as
you know what it is, that's all that matters.
Remember, everyone, anything that happens on your account is
your responsibility. If someone gets in trouble on your account, that means
you got in trouble - and if this leads to an account ban, then you'd really regret ever letting that person account sit (also, I shall note from the ToS, "
Ownership of an account is classed as having the login information to that account. This means that activities such as account sitting are prohibited." - so anyone offering account sitting services should be reported)!
Remember, if you have any questions or concerns, please feel free to contact staff via the
Issue Hub! We have Newbie Helpers, Mods, and Admins available to handle any issues that may arise, be it from simple questions to bugs to problems with other users or items not working. :)
Thank you for your time and attention! I hope you all have a wonderful time playing Alacrity!